Shipping policy

Shipping Policy

Thank you for shopping with us! We’re a small, independently owned boutique, and we truly appreciate your support.

Order Processing

Orders are typically processed and shipped within 2–4 business days after your order is placed. Orders are not processed or shipped on weekends or holidays.

During sales, promotions, new launches, or other high-volume periods, processing may take a little longer. We’ll do our best to keep you updated if there is a significant delay.

Shipping

We currently ship orders within the United States.

Shipping options and rates will be displayed at checkout. Once your order has shipped, you will receive an email with your tracking information.

Estimated delivery times are provided by the shipping carrier and are not guaranteed. Once your package has been shipped, delays caused by the carrier, weather, holidays, or other circumstances outside of our control may occur.

Incorrect Shipping Addresses

Please double-check your shipping information before completing your order. We are not responsible for packages that are delayed, returned, or delivered to an incorrect address due to an address entered incorrectly at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. While we cannot guarantee that changes can be made after an order is placed, we will do our best to help.

Lost, Stolen, or Damaged Packages

Once an order has been marked as delivered by the shipping carrier, we are not responsible for packages that are lost or stolen after delivery. If your package shows as delivered but you cannot locate it, we recommend checking with household members, neighbors, and your local carrier.

If your package arrives damaged, please contact us within 48 hours of delivery and include photos of the packaging and damaged items so we can determine the best way to assist you.

If your package appears to be lost in transit, please contact us so we can help you work with the shipping carrier to locate it.

Returns & Exchanges

For information about returns, exchanges, and eligibility requirements, please see our Return Policy.

Questions

If you have any questions about your order or our shipping policy, please contact us at hello@sundayfleur.com. We’re always happy to help!

Thank you for supporting our small business!