Refund policy

Returns & Exchanges Policy

Thank you so much for shopping with us and supporting our small business! We want you to love your purchase, but we understand that sometimes an item just isn’t the right fit.

Returns & Exchanges

We gladly accept returns or exchanges for store credit within 20 days of receiving your order.

At this time, we do not offer refunds to the original form of payment. Approved returns will be issued as store credit that can be used toward a future purchase.

Shipping for return will be covered by customer.

Size Exchanges

Need a different size? We’d be happy to help! If the item you purchased is eligible for return and the requested size is still in stock, we’re happy to exchange it for you.

If the requested size is no longer available, the item will instead be accepted for store credit.

Please contact us as soon as possible if you need a size exchange so we can check availability and help you with the next steps.

Shipping for the exchange will be covered by the customer. 

Return Requirements

To be eligible for a return or exchange, items must be:

  • Unworn and unwashed
  • In their original condition
  • Returned with all original tags attached
  • Free of stains, odors (including smoke), excessive pet hair, or human hair

Items that do not meet these requirements will not be accepted and will be sent back to the customer at the customer's expense.

Final Sale Items

All accessories and sale items are final sale and cannot be returned or exchanged.

Order Changes & Cancellations

Because we work hard to process orders as quickly as possible, we are unable to cancel or make changes to orders once they have been placed. Please take a moment to review your cart, size, color, and shipping information carefully before completing your purchase.

Color & Pattern Variations

We do our best to display our products as accurately as possible. However, colors and patterns may appear slightly different depending on your device, monitor, screen settings, or lighting. These variations are not considered defects and are not eligible for return on that basis.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at hello@sundayfleur.com so we can review the issue and make it right.

Please include your order number and, when applicable, photos of the item and packaging. We’ll be happy to help!

Questions About a Return?

If you have any questions about our return or exchange policy, please reach out to us at hello@sundayfleur.com. We’re a small business, and we truly appreciate the opportunity to help make your shopping experience a great one.

Thank you for supporting Sunday Fleur and our small business!